ISPs
Zain
Zain #3
3 Stars (5,513) 1,950
Rate now

Reviews

3 Stars18.3.2025
I had a problem with my main 5G router and called the call center to ask why it wasn't working despite having paid all bills. He asked me to reset the tower - assuming I was familiar with the process which I wasn't. His explanation of the steps was so weak that I ended up asking the agent for his name, which sounded like Solid, and when I said is it like the word Solid, he said "please don't make fun of my name" which I obviously wasn't and apologized for him thinking that. He asked me to switch SIMS to ensure the device was working and then told me to take it to maintenance. I also tried the online chat but that is demented - the answer either too fast or too slow. Finally, I did go to a showroom and ended up buying / upgrading to a new router because they couldn't fix it and I needed to take the router to a service center which would mean days without internet. So I opted for the upgrade - which meant that they stocked the devices in store but were not ready to take devices to the service center on the customers behalf. Talk about being sales driven and not caring about the customer.
26
0 0
Ambassador
Reviewer Badges
Learn more
4.5 Stars23.2.2025
الانترنت اصبحت بطيئة منذ فترة
101
0 0
Reviewer Badges
Learn more
5 Stars18.2.2025
الانترنت سريع والاسعار معقوله
87
0 1
Expert
Reviewer Badges
Learn more
4 Stars11.2.2025
internet some times get disconnected
116
0 0
Reviewer Badges
Learn more
4 Stars10.2.2025
الانترنت بطىء جدا - الاسعار غاليه - افضل شركه من الموجودين
133
0 0
Expert
Reviewer Badges
Learn more
5 Stars6.2.2025
Perfect
65
0 0
Reviewer Badges
Learn more
4.5 Stars6.2.2025
الانترنت تقطع وايد
122
0 0
Reviewer Badges
Learn more
4.5 Stars5.2.2025
الحمدلله مافي مشاكل
122
0 0
Reviewer Badges
Learn more
3.5 Stars4.2.2025
الانترنت باخر 3 شهور وبعد انقطاع الكيبل اصبحت اسوا من قبل وتقطع كثير
141
0 0
Reviewer Badges
Learn more

Star ratings are based on all assessments collected for this brand that have been authenticated by Service Hero. Data is subject to periodic authentication procedures and may vary slightly with time. Learn more

Similar brands

BOnline BOnline 0.5 Stars
Ooredoo Ooredoo 1 Stars
KEMS KEMS 3 Stars
FASTtelco FASTtelco 1 Stars
Virgin Mobile Virgin Mobile 3 Stars
Solutions by stc Solutions by stc 0.5 Stars

About Zain

Performance chart
Year Country Wins Category Wins Nominations Honorable mentions
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011

Additional links

Website link

Social Links

Mobile Apps

  • Apple
  • Android