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Free country-level CSI reports

The Service Hero Index is rich in data which is aggregated into reports. These reports are aimed at companies and research organizations interested in learning about service standards in UAE. We offer two types of reports: free country level reports, and paid-for category and customized reports.

Both high level and detailed country-level reports for UAE are available for free. These reports show how the country as a whole rated in service standards by the various demographic groups that rated in the survey.

Country Report 2021
Country Report 2021

Download Service Hero UAE Index & Award Book 2021

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Country Report 2019 - 2020
Country Report 2019 - 2020

Download Service Hero UAE Index & Award Book 2019 - 2021

Country Report 2018
Country Report 2018

Download Service Hero UAE Index & Award Book 2018

Country Report 2017
Country Report 2017

Download Service Hero UAE Index & Award Book 2017

Country Report 2016
Country Report 2016

Download Service Hero UAE Index & Award Book 2016

Did you know?

Consumers that interact weekly with a brand have the highest satisfaction.
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