Islamic Banks

Al-Hilal Bank

(99) 23

#2

Rate now

25.11.2022

All hills bank employed are friendly

14.12.2021

Hope they have toll free.. But over all its ok❤️

14.07.2021

overall all excellent.. very good staff I have problem in opening account online I went there in no time they solve it .. realy I highly recommend al hilal bank ..

See all comments

Abu Dhabi Islamic Bank

(991) 251

#3

Rate now

25.07.2024

ADIB is always my favourite. Fast and efficient transaction every time I used the app

16.05.2023

ADIB has a good service only issue is very few branches and deposit machines. Unlike other banks that deposit machines and branches are every where

24.11.2022

Improvement needs in customer support

See all comments

Emirates Islamic Bank

(853) 223

#4

Rate now

17.03.2023

Good service and quick to respond

30.12.2022

you are doing well for customer service, maybe just improve the online inquiries more.

24.11.2022

improve your customer service.

See all comments

Sharjah Islamic Bank

(101) 24

#5

Rate now

20.06.2022

بنك اسلامي ويراسل باللغة الانجليزية مافي عندهم معاملة كبار السن على تجربتي

01.01.2022

Make more improvement on customer services.

16.03.2021

Their services are so slow and there are very few options specially for cards

See all comments

Dubai Islamic Bank

(1.4k) 460

#6

Rate now

27.05.2024

Couldnt pay credit card payment using cash deposit machine(CDM). Branch teller was not happy to deposit the amount.

27.05.2024

The DIB customer had done domestic funds transfer to local UAE bank, but the funds were not recived by the cusotmer till date it's more than 45 days no trace of funds neither credited back to the DIB customer account nor received by the receiver. On online chat, on email , in the branch on the phoen all only say its sent but not making any effeorts to give the tracing being requested by the receiving bank to trace the funds. very bad customer service, knowledge and problem resolution attitude of staff not up to the mark to resolve the issue.

11.03.2024

I feel welcomed whenever I visit this bank especially Dubai Mall branch which is fast and easy when it comes to customer transaction and the staffs are accommodating and well mannered as well..

See all comments

Noor Bank

(80) 26

#7

Rate now

10.06.2020

Staff are rude, arrogant & disrespectful - specially the collection department....

09.12.2019

الابليكيشن تبعهم يجب ان تمتاز بالسهوله اكثر.

28.12.2017

أتمنى لهم المزيد من الاهتمام بالموظفين وإعطاء كل ذي حق حقه والتوفيق للجميع بإذن الله

See all comments

Dubai Bank

(17) 4

#1

Rate now

16.06.2024

Domestic funds transfer didn't reach it is more than 60 days and no one is able to resolve it , only saying funds debited and sent but till date not received in the receivers banks account.

09.02.2017

very easy and good service thy make the difficut thing esay for me

See all comments

Attijari Al-Islami

(9) 1

#8

Rate now

29.12.2022

improvement for the tellers and branch customer service with training, and give the customer time and flexibility when finishing bank processes

Ajman Bank

(22) 9

#9

Rate now

27.05.2024

My supplementary card has not been delivered till date since october 2023, the courier company which was assigned never attempeted to contact by any means once phone not reahcable, no email reagarding courier on it's way, no asking what time should come to the location to deliver , no followup on email or whatsapp, they just didnt make efforts to reach the customer and returned the card to the bank, and bank does not recourier the card!! They asked to come and collect the card form the sheikh zayed road branch , went 5 times 4 times the branch was found closed, 5th time went to collect as confirmed by the execisutive who helped to reissue the card and sent to the branch to collect the reception staff refused to handover the card to the primary holder said both primary and supplementary card holder should come to collect the supplementary card, event hough I had given the autorization letter to pickup, Informed the executive they refused to give the card, he called the branch to understand the issue and thenthe branch manager called come back and collect , by that time had already left towards abudhabi, its been 9 months I still have not received my supplementary card, the simple service to recourier the card is not been followed and making customers go so far to collect the card form very difficult locations. I already spent so much on taxi and metro and petrol to go and come back 5 times now. This is not a good customer service. A simple couirer to the cusotmer to reaoslve the whole issue, but they say they have some policy they courier only once and not other times!! well the courier company doesn't even call and confirm what time to come and delivery and which location, how do you expect the csutomer to be at the place to even collect from courier when they don't even know the courier is coming on this date and time and place!!!! The service needs a lot of improvement, till date I have not recived my supplementary card. I am fed up goinf upo and down so far it takes like 4 hours of my day to just go and come back form this branch to collect one card and have doen that 5 times already, now asked to come 6th time, instead just courier it back to the cusotmer.

27.05.2024

My supplementary card has not been delivered till date since October, the courier company who was assigned never attempted to contact by any means once phone not reachable, no email regarding courier on its way, no asking what time should i come to the location to deliver , no follow-up on email or WhatsApp, they just didn't make efforts to reach the customer and returned the card to the bank, and bank does not recourie it , asked to come and collect the card form the sheikh zayed road branch , went 5 times 4 times the branch was found closed, 5th time went the as the card was reissued and sent to the branch to collect the reception staff refused to handover the card to the primary holder said both primary and supplementary card holder should come to collect the supplementary card, even though I had given the authorization letter to pickup, then the branch manager called come back and collect , by that time had already left towards abudhabi, its been 9 months i still have not received my supplementary card, the simple service to recourier the card is not been followed and making customers go so far to collect the card form very difficult locations. I already spent so much taxi and metro and petrol to to and come back 5 times now. This is not a good customer service. A simple couirer to the customer to resolve the whole issue, but they have some policy they courier only once and not other times!! well the courier company doesn't even call and confirm what time to come and delivery and which location, how do you expect the customer to be at the place to even collect from courier!!!! The service needs a lot of improvement. till date I have not received my supplementary card.

16.11.2020

When I moved to this bank I was expecting it to provide me with financial solutions, but it provided me with more troubles, luckily I could manage my finances but I went through horrible time with this bank, not giving me any type of solution and their ultimate answer to any of my requests is “no” I definitely not recommending this bank to anyone

See all comments

Kuwait

UAE

Explore brands by category

Explore

Results

The Index

For Businesses

Brands (3,600) reviews

Explore brands by category

Sign in / Quick register

Explore

Results

The Index

For Businesses

Islamic Banks

Brands (3,600) reviews